When registering an account at GTBets we will send an SMS with a pin code to verify your phone number. Once you enter the pin code during the registration process, your account will be activated.

In order to activate your GTBets account once you register, an SMS will be sent to your phone with a PIN code that you must enter to verify and approve the account.

To verify your phone number the device must be a mobile phone with a network provider. 

Players from all countries that are eligible for signup are able to claim bonus promotions at GTBets, with the exception of Costa Rica, Czech Republic, Germany, Hungary, India, Lithuania, Romania, Slovak Republic, and Vietnam.

We provide 24/7 support services via Live Chat.

In order to redeem your winnings from a "Play Now, Deposit Later" free spin promotion, you need to make a minimum deposit as stated in the T&Cs for the promotion.

Login to your account and go to the Cashier and click ‘Check Available Bonuses'.

This happens whenever the maximum number of free (no deposit) promotions (5) have been accepted after a deposit, and therefore the account is not eligible for another one. Once you make a deposit, you will be able to claim another free (no deposit) promotion.

Each promotion accepted has a specific amount that needs to be wagered before winnings can be claimed. ''Unfulfilled wagering requirement'' means that you have not yet wagered the specified amount for a promotion that was accepted. For example: If you deposit $50 and claim a 100% Bonus with a 40x wagering requirement, you need to wager $4000 (D+B x 40) before you can request a withdrawal.

You are not allowed to accumulate bonuses: Each bonus must be used in its entirety before any additional bonuses can be issued.
If you accepted a bonus on a deposit unfortunately the system will not allow you to claim another on that same deposit.

Your tournament balance needs to be below the qualifying rebuy amount (e.g. $40.00) before you can request a rebuy.

At GTBets we have a variety of bonuses available. Some of the bonuses are deposit bonuses but we also offer a variety of free bonuses, including instant spins and free cash (no deposit needed). The best way to check the available bonuses is to visit our Promotions page, and also opt-in for email promotions so you can receive our weekly newsletters with exclusive offers.

That's simple! First you need to decide whether you'd like to get a cash offer, free spins or a crypto cash offer (you can check the options here). Once you know what you want, you simply make a deposit at GTBets and go to "check available bonuses" at the cashier and select your bonus.

For every spin/bet you play at GTBets you'll earn Reward Points. You'll start earning the points the moment you start playing with real-money, and later on, the collected points can be redeemed for wager-free cash. You can read more about the reward points clicking here.

All of our players become members of the VIP Club Program once they create an account at GTBets. By depositing and playing you'll climb up higher from level to another, reaching better and bigger member bonuses. Read more about the levels and bonuses here.

We offer our players a 7% Daily Casino Rebate. If you want to know how your daily rebate is calculated, you can read more here.

All games except for Baccarat (including Live), Craps, and European Roulette (including Live).

The minimum deposit for credit card is $35 and for Crypto $15.

The minimum withdrawal via Bank wire is min $100 and $125 via Crypto.

The deposit can take 30 to 45 minutes depending on the crypto network activity.

Withdrawals can take up to 48 hours. The time frame is based on our third-party Processing time frame.

Bank Wire requests can take up to 12 business days for you to receive the funds, however it is generally much faster.

This message is displayed when the balance is less than the minimum for a withdrawal or there is already a pending withdrawal.

It means that the card company has added an extra security feature to ensure that you are the cardholder.

Yes. However, the total amount per 7 days cannot exceed the maximum limit for each withdrawal method.

A few possibilities could have happened here:

1. Make sure you have sufficient funds to cover the deposit amount. Sometimes you will need to factor in an exchange rate depending on your card issuing country.
2. Make sure your card is available to make international purchases.
3. This was just a general decline, which is the most common reason. You can simply wait 15 minutes while the processor resets your account and you can try again.
4. You entered incorrect card detail information. Please double check your information is correct.
5. Your card provider potentially blocked the transaction in which case you would need to check with them to make sure there is no hold on your card and that you authorize the foreign transaction.

Visa, Mastercard, American Express, Bitcoin, Bitcoin Cash, Litecoin and Ripple. For more details, click here.

We have put together a guide on how to deposit and withdraw with crypto.

We do not charge customers with deposit fees. However, there may be a small fee charged by your bank/wallet provider. There is a $40 fixed fee for wire withdrawals.
Players are eligible for 1 FREE Bitcoin withdrawal in a rolling 30-day period, as long as they have not had a reconciled withdrawal within the last 30 days.

If you deposit via Credit Card, your first two withdrawals MUST be with bank wire. Once you have fulfilled that requirement, you will be able to request a Crypto withdrawal.

You earn Reward Points for each bet/spin you play, and later on, you can redeem your points for wager-free cash! Check your points here.

The username is your account login name that you created. If you cannot remember it, feel free to select the "forget Account ID" option on the ‘Login page' and enter your registered email address and last name to have it emailed to you.

This can be done from your ‘Personal information' page which can be located within your account. Go to the top left hamburger menu, then click ‘More' to view the option.

It can take up to 48 hours, however, you can contact our toll-free number to have it verified and updated in a more timely manner.

It's simple! Click on "JOIN NOW", enter your registration information, activate your account, and you're ready to play!

In case you've forgotten your account password and/or username, here's a step-by-step guide on how to retrieve these:

1. Click the ‘Login' button. A pop-up overlay will appear.
2. You'll see text that reads ‘Forgot Account ID or Password?'. Click on the bolded part and you'll be taken to the ‘Forgot Password' page.
3. Type in your e-mail address and last name before clicking ‘SUBMIT'. These have to match the address and name on file to retrieve the correct account details.

A system confirmation will appear, prompting you to check your inbox for an e-mail from us. That one will come in from [support e-mail address], titled ‘Your GTBets account information', and will contain both your username and password. You can return to the website and click on ‘Login' again before typing in the details as seen in the e-mail in order to successfully get in your account.

You are allowed to only have one account. Registration of multiple account is considered bonus abuse and you risk having any potential winnings confiscated.

Your account can be permanently closed upon a request from your end. Accounts however cannot be deleted as GTBets has to remain compliant with financial regulations.

Our system detected that you might be residing in a territory where we have limited or no available offerings. Please contact Customer Support for further instructions. If you are in fact residing in the territory you registered with, you can contact customer support and send them a copy of your ID or utility bill and they will re-enable your account to make a deposit.

You can rest assured that we take the utmost care and precaution when it comes to the sensitive data and personal details of our customers. Your information is private and as such is held securely in our system, safe and unshared with any outside parties, and is only accessible by a strictly limited few employees with special access rights. We use only the best encryption software in the industry. For more information, please see our Privacy Policy.

KYC means Know Your Customer, and this refers to the document policy casinos have in place to verify their players' identities. KYC helps us keep GTBets safe and in order to speed up your withdrawal process you can send your documents to us by following these instructions.

Wagering requirement, also known as rollover (RO), refers to a requirement that needs to be met before a withdrawal can be made. Rollover is based on the deposit amount. If any available bonuses have wagering requirements they are stated in the terms and conditions.

You will be prompted to enter your name once you enter a blackjack live game. You can further change it by selecting ‘My Account' once at the live blackjack table.

We have games from various software providers, however, all of our providers are required to be certified by a governing body, such as the Malta or Curacao Gaming Authorities, and/or a private certification body that specializes in RNG (Random Number Generator) certifications.

Yes, you can play all of our games in a "Play For Fun" mode that let's you get to know the games before playing with real money.

RTP means Return to Player and it is a percentage amount that will tell you the amount of money that the game will return to the player in comparison to the amount played.

We are adding new games to GTBets every week and what is popular today might not be that anymore next week. The best way to keep track of our latest and hottest game arrivals at any moment, is to subscribe to our newsletter and check out our "Featured Games" page.